PRIVACY POLICY 

October 20, 2020

SUPERNATURAL MYSTERY (the “Company”) is the owner of https://www.supernaturalmystery.com (the “Website”). This Privacy Policy describes the information practices of the Company in connection with the Website and use of the Services (“Privacy Policy”). This Privacy Policy (https://www.supernaturalmystery.com/privacy-policy) should be read in conjunction with the Terms of Service (https://www.supernaturalmystery.com/terms-and-conditions). Capitalized words not defined here are defined in the Terms of Service. This Privacy Policy together with the Terms of Service are collectively the “Terms of Service.”

By accessing the Website, you state that you are authorized by law to accept this Privacy Policy with the Terms of Service, whether personally or as an authorized agent of the company you represent.

What personal data we collect and why we collect it

“Personal Data” means personal identifiable information including, for example, your name, address, telephone number, email address, as well as other non-public information you provide through use of the Services.

“Anonymous Data” means data that cannot be reasonably construed as Personal Data because it does not disclose the identification of individually identifiable information about you.

We collect Personal Data and Anonymous Data when you access our Website, register to use any part of the Services, and use the Services.

Services Registration and Use

By registering for Services at the Website, you expressly consent to the collection, use, and disclosure of your Personal Data in accordance with this Privacy Policy.

Account

When you create an account to access the Services (“Account”) you provide your first and last name, email address, phone number, and password . We may also receive other identifying information.

Usage Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, Name, Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data. Advertising data may also be received through your use of the Services.

Payment

When you purchase or products or services, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Voluntary Disclosures by You

Contact Us

When you contact us by email or provide feedback, we will retain content included in the email, as well as your name, email address, and any other information you choose to provide.

User Content

We collect and retain User Content, which is defined in the Terms of Service, as any “idea, suggestion, document, proposal, feedback, forum comment, discussion, or other information or content” you voluntarily submit.

Automatic Data Collection

Cookies

We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use: session cookies (we use these cookies to operate our Service) and preference cookies (we use these cookies to remember your preferences and various settings).

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

IP Address

To streamline our services to you, our servers, hosted by a third-party service provider, will retain information from you, including operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), your browser type, domain name, and time of your visit. If we associate your IP address with your account and other Personal Data, this data is considered Personal Data.

Out of context, your IP address is Anonymous Data under this Privacy Policy.

Use of Your Personal Data

General Use

In general, Personal Data we collect is used to provide the Services to you, enable your use of the Services, respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:

  • Create, secure, and administer your Account;
  • Verify your identity by email or phone, identify you in our system, respond to your inquiries, provide notice, send newsletters, surveys, promotional materials, and offers;
  • Improve, provide, and administer our Services and our Products; and
  • Display promotions and provide other Company marketing.

Data Anonymization

We may remove personally identifiable information from your Personal Data in order to create Anonymous Data. We usually use Anonymous Data to analyze patterns in usage so that we may enhance our Services and Products, resolve issues, and improve interface functionality and navigation. We may use Anonymous Data for any lawful purpose, including disclosure to third parties in our sole discretion.

User Testimonials

Upon submitting your Testimonial, you hereby assign to SUPERNATURALMYSTERY.COM all of your right, title and interest in and to your Testimonial, including all copyrights and other intellectual property rights therein, with full authority to copyright, reproduce, publish, make derivative works of, or otherwise use, in any manner and via any form of media SUPERNATURALMYSTERY.COM deems advisable, for any purpose, throughout the world, all or any part of your Testimonial.

Corporate Restructuring

In the event of a merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, insolvency, bankruptcy, or receivership, Personal Data will be treated as a business asset. If another company acquires our shares, business, or assets, that company will own all Personal Data under our control and all rights and obligations regarding the Personal Data described in the Terms of Service.

Disclosure of Your Personal Data

We may disclose your Personal Data as described in this Privacy Policy and the Terms of Service. We may enter into agreements with third-parties to disclose Personal Data.

Notice to California Residents – Your California Privacy Rights

(AS PROVIDED UNDER CALIFORNIA CIVIL CODE SECTION 1798.83)

A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL DATA TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS PROVIDES A LIST OF ALL THIRD PARTIES TO WHOM IT DISCLOSED PERSONAL DATA IN THE PRECEDING CALENDAR YEAR. THE BUSINESS MAY BE REQUIRED TO DISCLOSE A LIST OF THE CATEGORIES OF PERSONAL DATA DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY EMAILING INFO@SUPERNATURALMYSTERY.COM. PLEASE NOTE: WE MAY NOT BE REQUIRED TO RESPOND TO EVERY REQUEST. WE WILL ONLY RESPOND TO REQUESTS WITH OUR ADDRESS

Other Disclosures

Notwithstanding any other provision, the Company may disclose Personal Data (a) to comply with relevant laws or to respond to legal requests, subpoenas, or warrants served on Company, (b) to protect or defend the rights or property of Company or its customers and Services, and (c) to audit, investigate, or assist in preventing violations of law or the Terms of Service.

Your Choices Regarding Information

You have several choices regarding the use of information on our Service:

  • Changing or Deleting Your Personal Data. You may request deletion of your Personal Data. If you do, we will use commercially reasonable efforts to honor your request. Nonetheless, we will not delete data the law requires us to keep. We may remove data from our active database, but keep it in our archives.
  • Email Communications. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us. Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Service or Privacy Policy.
  • Cookies. You are in control of the Cookies stored on your computer. Software is available to prevent the use of Cookies. Be advised that such measures may curtail our ability to provide Services in accordance with your subscription.

Security of Your Personal Data

The Company is committed to protecting the security of your Personal Data. We and our third-party service providers use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. Account access requires a strong password. You may not disclose your Account password. 

No method of transmission over the Internet, or method of electronic storage, is 100% secure. While the Company uses reasonable efforts to protect your Personal Data, we cannot guarantee perfect security.

No Children Under 13

Our Services may not be accessed by children under the age of 13. Parents and guardians are solely responsible for ensuring children do not access and use the Website and Services.

Transfer and Storage of Data Abroad

The Company does not, intentionally offer our products to the European market.  We do not promote or target Europe. By visiting the website and purchasing our services, you hereby consent to our local laws which may provide less stringent protections than the protections established by the European market.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our processing of your personal data and privacy practices. We will post a prominent notice on The Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated. These changes will be effective immediately for new users of our Services.

Entire Agreement

The Terms of Service incorporate this Privacy Policy. Acceptance of either constitutes acceptance of all. Together the Terms of Service are the final, complete, and exclusive agreement of the parties with respect to the subject matter. The Terms of Service supersede and merge all prior discussions between the parties with respect to such subject matter.

Questions or Concerns

If you have any questions, comments, concerns about this Privacy Policy, or if you would like us to update your personal data, contact us.